Powerswitch is a free and independent energy price comparison website powerswitch.org.nz
Electricity
Rates & Prices
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What is Powerswitch?
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Where can I see your prices?
Electricity prices vary due to several factors such as where you are located, what lines company you are with and the configuration of the meter on your site.
For a price comparison you can either
1. Complete the form here. If you have a recent bill handy, you can also upload it here.
2. Email a copy of your most recent power bill to joinus@greypowerelectricity.co.nz
One of our team will be in touch with your rates soon!
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How much will I save?
If you would like a price comparison to see if you could save money by switching, fill in your details here. You will need a recent power bill handy.
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Why are the prices different for different people?
Electricity prices vary due to several factors such as where you are located, what lines company you are with and the configuration of the meter on your site.
To find out what your rates with Grey Power Electricity would be, fill out the form here and one of our team will be in touch.
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Are there any special or hidden fees?
No, Grey Power Electricity provide transparent billing by itemising the charges so you know exactly what you are being charged for. To see our schedule of fees, click here.
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Currency
The currency used throughout this site is New Zealand Dollars.
Sign Up
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Does it cost to change retailers?
Switching to Grey Power Electricity is easy and free!
However, your current retailer may have locked you into a contract with Early Termination Fees so be sure to ask our Customer Care Team when you call how to deal with this issue. Remember with Grey Power Electricity we offer no long term contracts, so you can leave at any time.
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How do I join Grey Power Electricity?
Joining Grey Power Electricity is easy and free! Simply fill in your details here and one of our team will be in touch to talk to you about switching. Alternatively, you can call 0800 473 976.
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How can I get this offer?
You must be a member of Grey Power to have your electricity with Grey Power Electricity. If you would like to chat to one of our team to find out more, please call 0800 473 976.
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Does Grey Power Electricity supply my area?
Grey Power Electricity supply electricity and gas across New Zealand.
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Do I have to do a credit check?
We do require a standard credit check to sign up to electricity, however, a credit check is not required to join Grey Power Electricity if you have a valid Grey Power membership number.
If you don’t have a Grey Power membership yet, a credit check will apply where you must have a valid New Zealand drivers’ license or a valid passport, this could be a New Zealand or an international passport.
If you wish to sign up and use your passport for your credit check, please note we will request to have you send through a copy of your passport to our customer care team.
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Are you cheaper than other companies?
We offer a low price upfront. We don’t have a prompt payment discount as we have already built this into our prices. On the Grey Power Plan, we simply offer you a great price upfront. This is an exclusive offer available to Grey Power members.
Meters
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What type of meter do I need if I have solar power?
If you have solar panels, you will need a EG Meter or an import or export meter.
If you do not have panels but wish to sign up to our Solar Zero brand, please fill out this form here and one of our SolarZero specialists will contact you back.
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Who will install my meter and how long will it take?
One of our contractors will install your meter for you.Before we raise this request, we recommend you check with your electrician that all necessary wiring have been completed, and a Certificate of Certified (COC) has been gained for if needed.The installation of the meter can take up to 30 working days to complete and will incur a $130.00 fee on your next invoice once installed.
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What do I do if there is an error message on my meter?
A meter fault is when there is a known fault with your meter. For an example, you can hear strange noises from your meter or there is an error message on it. Please contact our team customer care team to raise this request for you.Please note, this will take up to 10 to 15 working days to complete and will incur a $130.00 fee if there is no known fault found.
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Can I upgrade my meter to a smart meter?
Yes, you can upgrade your current meter to a smart meter. Please contact our customer care team to raise this request for you.This will take up to 10 working days to complete and will incur a $130 cost which will show in your next invoice or when the request has been completed.
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Can I use my own meter?
No, we don't allow customers to supply their own meters.
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What is the difference between a read meter and smart meter?
Manual read meters only measure total consumption and do not record the time of your consumption. A meter reader will visit your property to record your usage.
Smart meters allow your usage to be recorded every half hour. Smart meters can be read remotely, and do not require access to your property for a meter read.