Powerswitch is a free and independent energy price comparison website powerswitch.org.nz
Electricity
Rates & Prices
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What is Powerswitch?
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Where can I see your prices?
Electricity prices vary due to several factors such as where you are located, what lines company you are with and the configuration of the meter on your site.
For a price comparison you can either
1. Complete the form here. If you have a recent bill handy, you can also upload it here.
2. Email a copy of your most recent power bill to joinus@greypowerelectricity.co.nz
One of our team will be in touch with your rates soon!
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How much will I save?
If you would like a price comparison to see if you could save money by switching, fill in your details here. You will need a recent power bill handy.
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Why are the prices different for different people?
Electricity prices vary due to several factors such as where you are located, what lines company you are with and the configuration of the meter on your site.
To find out what your rates with Grey Power Electricity would be, fill out the form here and one of our team will be in touch.
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Are there any special or hidden fees?
No, Grey Power Electricity provide transparent billing by itemising the charges so you know exactly what you are being charged for. To see our schedule of fees, click here.
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Currency
The currency used throughout this site is New Zealand Dollars.
Power Shift
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What is the Power Shift plan?
The Power Shift plan offers different electricity rates throughout the day (peak and off-peak, night, and half-price weekends).
You can maximise your savings by shifting your power usage to off-peak hours by running appliances at night or during off-peak hours, charging your car (or anything with a battery) overnight, shifting any energy-intensive tasks (using your washing machine or clothes dryer) to Saturday and Sunday. You can find out more about off-peak hours here.
Shifting your power usage away from peak times, not only can help you save money on your power bill, but also contributes to a more sustainable energy future for New Zealand.
This plan is ideal for users who work from home, people who work odd hours, EV owners, night owls and early birds.
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Can I go on the Power Shift plan?
To be eligible for the Power Shift plan you must:
- have an eligible, and actively communicating, electricity smart meter. When you sign up, we'll double-check this and confirm your eligibility.
- be a new residential customer of Pulse Energy.
- be supplied electricity by Pulse Energy at your primary residence.
- satisfy our credit checking criteria.
- be on a standard, single-phase residential connection and not on a private network.
Not sure if your property is eligible? Please get in touch with us here.
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What are the rates on this plan?
On this plan, you will benefit from variable electricity usage rates during weekdays, as well as lower variable electricity rates from Saturday - Sunday.
Here’s an explanation of Power Shift’s hours:
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Peak Hours: 7am - 11am and 5pm - 9pm.
- During these hours, electricity rates are higher due to increased demand. It's best to minimise the usage of high-energy appliances during these times.
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Off-Peak Hours: 11am - 5pm and 9pm - 11pm.
- During these hours, electricity rates are lower than peak hours. This is a good time to run appliances like washing machines, dishwashers and vacuum cleaners.
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Night Hours: 11pm - 7am.
- This is the most affordable time to use electricity. A good time to charge EV’s or anything with a battery.
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Half Price Weekends: Saturday 12am - Sunday 11:59pm.
- All electricity used between Saturday 12am and Sunday 11:59pm is half price. The more electricity usage that you shift into the weekends, the more money you can save.
To find the energy rates for your property on the Power Shift plan, click here and type in your address.
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Peak Hours: 7am - 11am and 5pm - 9pm.
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How much will I save?
Any savings associated with the Power Shift plan will vary depending on your meter setup, how you use electricity overall, and particularly how much usage you shift to the off-peak hours and weekends.
Everyone’s usage is different. However, the more usage you shift off-peak, the more you can save!
You can track your savings online through My Account – our online portal available to Pulse Energy customers to manage your energy account.
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What are Half Price Weekends?
On the Power Shift Plan we offer half price weekends. All electricity used between 12am Saturday and 11:59pm Sunday will be half price.
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What kind of savings can I get from Half Price Weekends?
The more electricity usage that you shift into the weekends, the more money you can save.
Here are some tips:
- Delaying starting the dishwasher until off-peak times/weekends.
- Scheduling all your clothes washing for the weekend or after 9pm when off-peak rates apply.
- Keeping your heat pump turned off during peak times and switching it on during off-peak hours.
Sign Up
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Does it cost to change retailers?
Switching to Grey Power Electricity is easy and free!
However, your current retailer may have locked you into a contract with Early Termination Fees so be sure to ask our Customer Care Team when you call how to deal with this issue. Remember with Grey Power Electricity we offer no long term contracts, so you can leave at any time.
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How do I join Grey Power Electricity?
Joining Grey Power Electricity is easy and free! Simply fill in your details here and one of our team will be in touch to talk to you about switching. Alternatively, you can call 0800 473 976.
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How can I get this offer?
You must be a member of Grey Power to have your electricity with Grey Power Electricity. If you would like to chat to one of our team to find out more, please call 0800 473 976.
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Does Grey Power Electricity supply my area?
Grey Power Electricity supply electricity and gas across New Zealand.
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Do I have to do a credit check?
We do require a standard credit check to sign up to electricity, however, a credit check is not required to join Grey Power Electricity if you have a valid Grey Power membership number.
If you don’t have a Grey Power membership yet, a credit check will apply where you must have a valid New Zealand drivers’ license or a valid passport, this could be a New Zealand or an international passport.
If you wish to sign up and use your passport for your credit check, please note we will request to have you send through a copy of your passport to our customer care team.
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Are you cheaper than other companies?
We offer a low price upfront. We don’t have a prompt payment discount as we have already built this into our prices. On the Grey Power Plan, we simply offer you a great price upfront. This is an exclusive offer available to Grey Power members.
Meters
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What type of meter do I need if I have solar power?
If you have solar panels, you will need a EG Meter or an import or export meter.
If you do not have panels but wish to sign up to our Solar Zero brand, please fill out this form here and one of our SolarZero specialists will contact you back.
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Who will install my meter and how long will it take?
One of our contractors will install your meter for you.Before we raise this request, we recommend you check with your electrician that all necessary wiring have been completed, and a Certificate of Certified (COC) has been gained for if needed.The installation of the meter can take up to 30 working days to complete and will incur a $130.00 fee on your next invoice once installed.
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What do I do if there is an error message on my meter?
A meter fault is when there is a known fault with your meter. For an example, you can hear strange noises from your meter or there is an error message on it. Please contact our team customer care team to raise this request for you.Please note, this will take up to 10 to 15 working days to complete and will incur a $130.00 fee if there is no known fault found.
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Can I upgrade my meter to a smart meter?
Yes, you can upgrade your current meter to a smart meter. Please contact our customer care team to raise this request for you.This will take up to 10 working days to complete and will incur a $130 cost which will show in your next invoice or when the request has been completed.
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Can I use my own meter?
No, we don't allow customers to supply their own meters.
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What is the difference between a read meter and smart meter?
Manual read meters only measure total consumption and do not record the time of your consumption. A meter reader will visit your property to record your usage.
Smart meters allow your usage to be recorded every half hour. Smart meters can be read remotely, and do not require access to your property for a meter read.