Car and Pet Insurance

• Will I receive a discount if I’m already a Cove customer?

  Yes! If you are an existing Cove customer and would like to receive the discount, please contact the team at Cove and mention your Grey Power Electricity Account Number.

• What happens to my Cove premium if I am no longer a Grey Power Electricity customer?

  Your discount only applies while you are a Grey Power Electricity customer. If you cancel your account with us, then your premium will revert to the standard amount without discounts. For more information, visit Cove's Terms and Conditions. 

• Is your partnership with Cove going to be a long-term arrangement?

  Yes absolutely! We are always looking for ways to provide benefits and savings to our customers. We hope to expand our insurance offerings with Cove in the future. 

• Who do I contact if I have a question about my insurance cover?

  For all enquiries about your Cove policy, including billing and claims, please contact the team at Cove. 

• Why have you partnered with Cove?

  We're always looking for ways we can provide additional benefits and savings to our customers. We love to support Kiwi businesses that share the same values as us and who can deliver a service that our customers can trust. This partnership brings our customers affordable pet insurance and comprehensive coverage, ensuring peace of mind for pet owners.

• How will I be billed for my Car or Pet Insurance with Cove?

  You will be billed directly by Cove at the frequency you select when purchasing your policy online. You have the option of paying your policy monthly or annually. Please note, that your Cove policy will be billed separately to your Grey Power Electricity account.

• What discount will I receive when I sign up for Insurance policy with Cove?

  As a Grey Power Electricity customer, you can enjoy a 20% discount off your pet insurance, plus a complimentary first month worth up to $100 on a new pet insurance policy with Cove.*

  As a Grey Power Electricity customer, you can enjoy a 10% discount off your car insurance, plus a complimentary first month worth up to $100 on a new pet insurance policy with Cove.*

  *Terms and conditions apply.

• How do I make a Car or Pet Insurance claim?

  You can make a claim online directly with Cove, or call Cove on 0800 268 437. Making a claim online is quick and easy through your My Cove account. 

• How do I sign up for Car or Pet Insurance?

  To sign up for Car or Pet insurance, visit Cove's website and complete the sign-up process. Your discount will automatically be applied on the payment page. Please have your Grey Power Electricity Number handy.