If your connection is slow, there may be too many devices using your broadband connection and there may be a better plan for your household usage. To upgrade to a faster plan, you can view your options here or contact us.
For Wireless Connections, make sure your router isn’t blocked by any large obstacles or located near a hot water cylinder, mirror or filing cabinet. You may also need to move the modem so that it is in a central location of the house or switch between your two Wifi connections (D-Link DVA-2800 & D-Link DVA-2800 5GHz).
For ADSL or VDSL connections: You may need to move the cables away from any appliances that may interfere such as microwaves or fridges. If Fibre is available in your area, it might be worth upgrading. To do so, please contact us.
For more tips visit 'How do I fix my slow Wi-Fi?'