In case of an emergency call 111.
If a fault or outage occurs, check if there is an outage with your local lines company here. If the outage is not known, please call 0800 473 976 and select the faults line.
If you or someone in your home, are dependent on electricity for critical medial support and disconnection of electricity may result in loss of life or serious harm, please ensure you have a backup plan ready.