The changes are a result of the increasing costs of electricity supply and inflation. We’re always looking for ways to provide value to our customers, but unfortunately, we don’t control all the charges that make up your bill.
We commit to flowing through Network Services Charges with no markup1. On 1 April 2024, the Network Services Charges for your property may go up, down, or remain the same depending on where you live in the country.
1 It is not practical to flow through the per kWh Network charges for all networks. For some networks, Network service charges will be calculated using published prices and other assumptions that allow us to recover network charges across our customer base on your network.